App has a lot of performancce issues
w
waqar144
From startup time to things as simple as just opening the side drawer, the app takes "seconds". Peeking is super slow, changing from recitation mode to listen mode takes more than a second. Nothing in this app is instant.
Please don't close this bug as "it is working optimally" or please "email us for support". The performance of this app is a disaster and first step in fixing it is acknowledging this fact.
I have logged network activity of the app, and no, slow internet is not a reason for poor performance of this app.
previous issues that were wrongly closed:
- https://tarteel.canny.io/bugs/p/really-bad-performance
- https://tarteel.canny.io/bugs/p/app-starting-very-slow
Jazakallah
Mohamed Moussa
Thanks for your feedback. I test Tarteel using a weaker Android phone than the one you mentioned in the previous ticket that was closed and do not experience lags as significant as what you're reporting. We do know that massive amounts of activity data slows down the app and we are working on solving that problem, but the vast majority (> 99.9%) of users do not have that much data in their account currently. If you contact our support team with a screen recording of the app opening and then opening the drawer and you give us permission to investigate your account data, we will absolutely look into this further.